At Miracle Royal Honey, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a 30-day return policy from the date your order is delivered. This policy is provided in addition to any rights you may have under applicable United States and Australian consumer protection laws.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, unworn, and in the same condition in which it was received.
  • The item must be returned in its original packaging with all original tags, labels, and accessories included.
  • Proof of purchase or order confirmation may be required.

Please note that custom-made, personalized, clearance, or final-sale items are not eligible for return, unless the item is defective, damaged, incorrect, or otherwise required by applicable law.

How to Start a Return

To initiate a return, please contact us at:

Email: support@miracleroyalhoneys.com

Our customer support team will provide return authorization and instructions before you send your item back.

Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customer Responsibility

  • Return shipping is free for eligible returns.

Our Responsibility

  • We cover all return shipping costs for approved returns, including items that are damaged, defective, incorrect, or otherwise eligible under applicable consumer protection laws.

Exchanges

We do not offer direct exchanges for different products.

If you received a damaged, defective, or incorrect item, we will gladly send a replacement or issue a refund.

If you simply wish to purchase another product or size, please return the eligible item for a refund and place a new order separately.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval status.

If approved:

  • Your refund will be issued to your original payment method.
  • Refunds are generally processed within 10 business days.
  • Processing times may vary depending on your payment provider or financial institution.

Rejected Returns

Returns may be rejected if:

  • The item has been used or damaged by the customer.
  • Original packaging or accessories are missing.
  • The return falls outside the eligible return period.
  • The item is non-returnable under this policy.

If a return is rejected, the item may be shipped back to you.

Nothing in this section limits your rights under applicable United States or Australian consumer protection laws.

Damaged, Incorrect, or Defective Items

Please inspect your order immediately after delivery.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible at support@miracleroyalhoneys.com with your order number and photos of the issue so we can resolve it promptly.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are generally not responsible for lost or stolen packages. However, if you experience an issue, please contact us and we will assist you in working with the shipping carrier to investigate the matter.

Consumer Rights

Nothing in this Return & Refund Policy limits or excludes any rights you may have under applicable United States federal or state consumer protection laws or the Australian Consumer Law (ACL).

Need Help?

If you have any questions regarding our Return & Refund Policy, please contact us.

Business Email: support@miracleroyalhoneys.com

Business Address:
23 Geneva Ct, Unit B3
Newark, DE 19702
United States